Connect Your Root or Subdomain to GoHighLevel Funnels & Websites

To connect your root or subdomain to GoHighLevel funnels and websites, first configure CNAME or A records with your domain registrar. Then, navigate to Settings → Domains & URL Redirects in GoHighLevel to add and link your domain. This process typically takes 15-30 minutes, plus DNS propagation time.

• ✓Always configure DNS records (CNAME or A) with your domain registrar *before* adding the domain in GoHighLevel.
• ✓For subdomains like `www` or `funnels`, a CNAME record pointing to `sites.ludicrous.cloud` is generally recommended.
• ✓For root domains (e.g., `yourdomain.com`), or if CNAME isn't an option, use an A record pointing to `162.159.140.166`.
• ✓Ensure only one DNS record (A or CNAME) exists for a specific host (e.g., `www` or `@`) to avoid conflicts.
• ✓If using Cloudflare, set your domain's DNS records to "DNS only" (grey cloud) for GoHighLevel connections to prevent SSL errors.

How to Prepare Your Domain with Your Registrar

Connecting your custom domain to GoHighLevel funnels and websites begins with configuring your DNS records. This crucial first step takes place within your domain registrar or DNS provider, such as GoDaddy, Cloudflare, or Namecheap. You will add either a CNAME or an A record, depending on whether you're connecting a root domain or a subdomain.

1

Access Your Domain Registrar — Log in to your domain registrar or DNS provider. This is the platform where you purchased your domain and manage its DNS settings.

0

2

Choose Your Domain Type — Decide if you are connecting a root domain (e.g., `yourdomain.com`) or a subdomain (e.g., `www.yourdomain.com` or `funnels.yourdomain.com`). Your choice dictates the type of DNS record you need to create.

1

3

Add a CNAME Record for Subdomains (Recommended) — If connecting a subdomain, create a CNAME record. Set the Host/Name to your subdomain (e.g., `www` or `funnels`) and the Value/Target to `sites.ludicrous.cloud`.

2

4

Add an A Record for Root Domains or Subdomains (Alternative) — If connecting a root domain, create an A record with Host/Name set to `@` and Value/IP to `162.159.140.166`. For subdomains, you can also use an A record by setting Host/Name to your subdomain (e.g., `www`) and Value/IP to `162.159.140.166`.

3

5

Save Your DNS Records — Confirm and save the new DNS records within your domain registrar's interface. DNS changes can take some time to propagate globally, often up to 24 hours, but usually occur much faster.

4

How to Connect Your Domain to GoHighLevel Funnels & Websites

Once your DNS records are configured with your domain registrar, the next step is to link your domain inside your GoHighLevel account. This process connects your custom domain to your funnels, websites, blogs, or stores, making them live online.

1

Go to Domain Settings — In your GoHighLevel account, click on Settings in the left navigation menu. Then, select Domains & URL Redirects to manage your domain connections.

2

Connect a New Domain — Click the + Connect a domain button located at the top right of the Domains & URL Redirects page. This will launch the domain connection wizard.

3

Select Connection Type — Choose the Connect option for 'Funnel/Website/Store/Blog/Webinar'. This specifies that you are linking the domain to your marketing assets.

0

4

Enter Your Domain — Type your full domain or subdomain (e.g., `www.yourdomain.com` or `yourdomain.com`) into the provided field. Click Continue; GoHighLevel will attempt to verify your DNS records.

5

Verify DNS Records (If Prompted) — If GoHighLevel cannot automatically verify your DNS, click Add record manually. Review the suggested records to ensure they match what you configured with your registrar.

6

Link to Funnel or Website — Once DNS is verified, a new screen appears. Select the specific Funnel or Website you wish to link from the dropdown menu.

1

7

Set Default Page — Choose which funnel step or website page should serve as the default landing page for your domain. This page will load when someone visits `yourdomain.com` without a specific path.

8

Complete Linking and SSL Provisioning — Click the Link Domain button to finalize the connection. GoHighLevel automatically provisions a free SSL certificate for your domain, which typically takes a few minutes to complete in the background.

How to Verify Your DNS Records with an Online Tool

After making DNS changes at your domain registrar, it's wise to verify that these records have propagated correctly across the internet. An online DNS lookup tool like MXtoolbox can help you confirm your settings before you proceed with linking your domain in GoHighLevel.

1

Visit MXtoolbox Website — Open your web browser and navigate to `https://mxtoolbox.com`. This is a free online tool for checking various DNS records.

2

Select Lookup Type — On the homepage, click the dropdown menu and select 'DNS Lookup' or 'CNAME Lookup'. These options are most relevant for confirming your GoHighLevel domain connection.

3

Enter Your Domain — Type your full domain name (e.g., `yourdomain.com` or `www.yourdomain.com`) into the input field next to the dropdown menu. Ensure accuracy to get correct results.

0

4

Initiate Search — Click the DNS Lookup button to start the search. The tool will then query DNS servers and display the records for your domain.

5

Review Results — Examine the displayed records to confirm that your CNAME or A record is correctly pointing to `sites.ludicrous.cloud` or `162.159.140.166`. Remember that DNS propagation can take time, so check again if you don't see immediate updates.

How to Remove an Existing Domain from Your Account

If you no longer need a domain connected to your GoHighLevel account, you can easily remove it. This action unlinks the domain from your funnels or websites within the platform, allowing you to reassign or manage it elsewhere.

1

Go to Domain Settings — Navigate to Settings in the left menu, then click on Domains & URL Redirects.

2

Initiate Domain Removal — Locate the domain you wish to remove in the list. Click the three dots icon next to that domain's entry.

0

3

Delete Domain — Select Delete from the dropdown menu that appears. This action prepares the domain for removal.

4

Confirm Removal — A confirmation dialog box will appear. Click Delete to permanently remove the domain from your GoHighLevel account.

1

Troubleshooting Common Issues

Common Mistakes to Avoid

• →Editing DNS at the Wrong Provider: Users often configure DNS records at their domain registrar (e.g., GoDaddy) when their nameservers are actually pointing to another service (e.g., Cloudflare). Always edit DNS records where your nameservers are managed.
• →Using Both CNAME and A Records for the Same Host: You should use *either* a CNAME record *or* an A record for a specific host (e.g., `www` or `@`), not both. Having both can cause conflicts and prevent your domain from resolving correctly.
• →Forgetting to Set Cloudflare to 'DNS Only': If using Cloudflare, failing to set the proxy status to 'DNS only' (grey cloud) for GoHighLevel-connected records will cause connection and SSL provisioning issues.
• →Entering Full Domain in Host Field: When creating DNS records at your registrar, the 'Host/Name' field should only contain the subdomain (e.g., `www`, `funnels`) or `@` for the root, not the full domain (e.g., `www.yourdomain.com`).
• →Impatience with DNS Propagation: DNS changes are not instant. Expect a delay, sometimes up to 24 hours, for records to update across the internet. Trying to verify too quickly can lead to frustration and false error messages.

Frequently Asked Questions

Some links are affiliate links — if you sign up we may earn a commission, at no extra cost to you. We only recommend GoHighLevel because we build on it every day.